Privacy Policy

About us

Startel S.R.L. manufactures, sells and distributes KLD products in Italy and in Europe. The address of our website is: https://www.kldguitar.it.

What personal data we collect and why we collect them

Comments

When visitors leave comments on the site, we collect the data shown in the comments form in addition to the visitor’s IP address and the browser’s user agent string to facilitate spam detection.

An anonymized string created from your email address (otherwise called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After the approval of your comment, your profile image is visible to the public in the context of your comment.

Media

If you upload images to your website, you should avoid uploading images that include embedded location data (EXIF GPS). Website visitors can download and extract any data on the location from the images on the website.

Contact Form

If you send messages through the contact form you will be scanned and stored your first and last name as well as your contact email.

Cookie

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. They are used for your convenience so that you don’t have to re-enter your data when you leave another comment. These cookies will last for a year.

If you have an account and access this site, a temporary cookie will be set up to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser.

When you sign in, you will set up several cookies to save your login information and your screen display options. Access cookies last for two days while cookies for screen options last one year. If you select “Remember Me,” your access will persist for two weeks. If you quit your account, access cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, but simply indicates the ID of the newly modified item. Expires after 1 day.

Embedded content from other Web sites

Articles on this site may include embedded content (such as videos, images, articles, etc.). Content embedded from other Web sites behaves exactly the same as if the visitor had visited the other website.

These websites can collect data about you, use cookies, integrate additional third-party tracing, and monitor the interaction with them, including tracking your interaction with embedded content if you have an account and you’re connected to those sites Web.

How long do we save your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is how we can automatically recognize and approve any subsequent comments instead of keeping them in a moderation queue.

For users who register on our website (if present), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except their user name that they cannot change). Website administrators can also view and edit this information.

What rights do you have on your data

If you have an account on this site, or have left comments, you can request to receive an exported file from the site with the personal information we have about you, including the data you have provided. You can also request that we delete all personal information concerning you. This does not include the data that we are obliged to retain for administrative, legal or security purposes.

Where we ship your data

Visitors ‘ comments can be controlled through an automatic spam detection service.

Contact information

For any information on the processing of your data, to request the modification or cancellation you can contact us through the channels that we point out:

By postal mail to: Startel S.R.L. – via Dal Ponte 128 – 36040 Torri di Quartesolo – Vicenza – Italy

by Email: info@startel.it

Via Tel. + 39 0444 381667

Date of document: 25 May 2018

Global Privacy Policy

Startel S.R.L. (holder of the treatment for the EU) and its subsidiaries (hereinafter “Startel”) are aware of how important privacy is for its customers and strives to be clear about the way of collection, treatment, disclosure, Transfer and archiving of personal data. This privacy policy describes the procedures used by Startel regarding the processing of data. This privacy policy applies to any device, website, customer service platform, or other Startel online application that references or contains a link to the privacy Statement (collectively, the “Services”). This privacy policy applies regardless of whether you use a computer, mobile phone, tablet, TV, home appliance, or other smart device to access the services. This statement also includes customer support for such devices, websites, or online applications.

This privacy statement applies to all of our services, but we will provide you with certain privacy supplements that contain additional information about the procedures used in connection with particular services, where necessary. Such integrations apply to the use of the related services by the user.
You must carefully read the privacy policy and any supplementary information provided by Startel, as these documents provide information on how the user’s data is processed whenever you use our services.

It is also important to consult the privacy statement often to know any updates. In the event of updating the privacy policy, Startel will inform the user in advance of any changes he considers to be substantial, by issuing an alert on the services concerned, or by sending an email to the user, if any. To know the date of validity of the last update of the privacy statement, check the “date of entry into force” above.

Website Translations

WPML uses cookies to identify the language of the current visitor, that of the last visit, and that of the logged in users.

When you use the plugin, WPML will share data about the site through the Setup program. No personal data of the user will be shared.

Woocommerce Multilingual will use cookies to understand cart information when using languages in domains and to transfer data between them.

In addition, Woocommerce Multilingual will use cookies to identify the language and currency of each customer’s order and the currency of the reports created by Woocommerce. Woocommerce Multilingual will extend these reports by adding information about the same.

WPML translation Management will send the e-mail address and name of each assigned manager and translator, as well as the same content to the Advanced translation editor and translation services used.

WPML String translation will send all strings to the WPML Advanced translation editor and the translation services used.

Store

During the payment process in our shop we collect information about you.

What we collect and save

As you visit our site, we track:

  • The products you have displayed: We will use this information to, for example, show you the products you have recently viewed
  • Location, IP address and browser type: We will use this information for an estimate of taxes and shipping
  • Shipping Address: We will ask you to enter it for, for example, estimate the shipment before you place your order and send you what you purchased!

We will also use cookies to keep track of the contents of the cart while you are browsing our site.

When making a purchase with us, please provide information such as name, billing address, shipping address, e-mail address, telephone number, credit card number/payment details and optional information account, such as your user name and password. We will use this information for such purposes as:

  • We send you information about your account and order
  • We respond to your requests, including claims and refunds
  • Payment processing and fraud prevention
  • Configure your account for our store
  • Respects all legal obligations at our expense, such as calculating taxes
  • Improve our shop offers
  • Sending marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number: This data will then be used to populate the cashier in your future orders.

We generally retain your information as long as we need it for the purposes for which we collect and use the data and as long as we are legally obliged to continue to maintain it. For example, we store order information for XXX years for fiscal and accounting purposes. This information includes name, email address and billing and shipping addresses.

We also store comments and reviews If you choose to leave them.

People on our team who have access

The members of our team have access to the information you provide to us. For example, both administrators and shop managers can access:

  • Order information such as, purchased item, date of purchase and place of shipment and
  • Customer information such as your name, email address and billing and shipment information.

Members of our team have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We do not share information with third parties about your account or the orders you make.

Payments

We accept PayPal payments. During payment processing, some data is transferred to PayPal, including information needed to process or support payment, such as total purchases and billing data.

For more details, see the PayPal Privacy Policy.